Professional Profile
Jennifer Tok is an experienced floral artist, educator, and corporate trainer with a strong background in retail health industry management, customer service, and staff onboarding training. Currently pursuing a Diploma in Art Teaching at NAFA, Jennifer integrates her extensive industry experience into art education, sustainability-focused creative projects, and corporate wellness programs.
Since 2015, she has specialized in floral and botanical art education, combining experiential learning with sustainability and mindfulness. As the founder of The Mystic Gardens, she offers floral and botanical wellness workshops to promote creativity, well-being, and environmental consciousness.
Her artistic work explores sustainability, material studies, and community engagement, particularly in transforming plastic waste into interactive art installations. She has collaborated with People’s Association (PA), MOE schools, corporate organizations, and community initiatives to facilitate art-based learning, employee training, and creative engagement programs.
Jennifer holds a Diploma in Business People Management, along with ACTA and DDDLP certifications, ensuring that her training programs align with industry best practices and competency-based learning methodologies.
Professional
Experience
October 2015 – Present Singapore
The Mystic Gardens
Founder & Creative Director
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Develop and lead floral and botanical wellness workshops for individuals and organizations.
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Integrate sustainability and mindfulness into creative training programs.
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Partner with People Association (PA), MOE schools, and corporate clients for art-based learning experiences.
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Mentor teams in creative facilitation and event planning.
August 2021 – February 2022 Singapore
Web Learning Resources
Management Representative & WSQ Trainer
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Designed and managed WSQ training programs, ensuring compliance with industry standards.
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Delivered training in customer engagement, leadership, and regulatory compliance.
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Developed instructional materials and conducted train-the-trainer sessions.
August 1993 – August 2013 Singapore
Nature’s Farm Pte Ltd
Retail Sales Manager
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Led retail operations, staff training, and customer service programs.
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Designed and implemented onboarding and leadership development programs.
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Managed inventory, sales performance, and client relations.
Professional
Certifications
Certificates verification can be provided upon request.
Basic Cardiac Life Support (BCLS) + AED Instructor - Singapore Frist Aid Training Centre (SFATC)
(Attained Jan 2024)
Standard First Aid Course - SFATC (Dec 2023)
Basic Cardiac Life Support (BCLS) + AED Course - SFATC (Dec 2023)
Assessment Design and Implementation - Level 4 - Institute for Adult Learning (IAL)
(Attained Aug 2023)
Diploma in Design and Development of Learning for Performance - Institute for Adult Learning (IAL)
Attained Aug 2023
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Curriculum Design - Level 4 (Jul 2023)
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Curriculum Design 5 Attained (Jul 2023)
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Learning Technology Design -4 (Jul 2023)
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Learning Needs Analysis- Level 4 (Sep 2022)
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Reflective Practice- level 4 (Jun 2022)
Workplace Learning Delivery - Level 3 - IAL (Mar 2022)
Diploma in Fashion Technology - Textile and Fashion Industry Training Centre Pte Ltd (TAFTC)
(Attained Apr 2022)
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Support Apparel Product Development- Level 4 (Jan 2022)
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Conduct Fit Evaluation & Pattern Alteration (Aug 2021)
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Apply Virtual Fit Evaluation (Jul 2021)
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Draw Digital Images (Jun 2021)
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Develop Apparel Patterns and Designs through Draping (Jun2021)
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Develop Apparel Patterns and Sew Bottoms (May 2021)
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Develop Apparel Patterns and Sew Tops (Apr 2021)
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Interpret and Draw Production Sketches (Mar 2021)
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Perform Fashion retail Merchandise Buying for Textile & Fashion Industry (Mar 2012)
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Manage Quality Assurance in Textile & Fashion Industry (Feb 2021)
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Create and Manage Fashion Brand (Jan 2021)
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Analyse Garment Construction (Dec 2020)
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Interpret Pattern Draft and Sewing Sequence of Apparel (Dec 2020)
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Identify and Analyse Textiles and Process (Nov 2020)
Practitioner Certificate in Personal Data Protection (Singapore) - Personal Data Protection Commission (PDPC) (20 Nov 2020)
Follow Food and Beverage Safety and Hygiene Policies and Procedures - Ascendo Consulting Pte Ltd
(Attained Aug 2020)
Implement a business plan - NTUC Learning Hub Pte Ltd (Jun 2020)
Perform Spreadsheet Functions - NTUC Learning Hub Pte Ltd (Jun 2020)
Monitor Income and Expenses -NTUC Learning Hub Pte Ltd (Jun 2020)
Programme Management - NTUC Learning Hub Pte Ltd (Jun 2020)
Solve Problems and Make Decisions at Operations Level -NTUC Learning Hub Pte Ltd (May 2020)
Perform Word Processing Functions - NTUC Learning Hub Pte Ltd (May 2020)
E-Commerce Campaign Management - NTUC Learning Hub Pte Ltd (May 2020)
Participate in Negotiations - NTUC Learning Hub Pte Ltd (May 2020)
Provide Body Scrub and Wrap -Singapore SPA Institute Pte Ltd (Jun 2018)
Provide Indian Head Massage - Singapore SPA Institute Pte Ltd (May 2018)
Provide Facial Electrical Treatment - Singapore SPA Institute Pte Ltd ((May 2018)
Provide Safety and Security for Guests - Singapore SPA Institute Pte Ltd (Feb 2018)
Interact with Guests - Singapore SPA Institute Pte Ltd (Dec 2017)
Advanced Certificate in Training and Assessment - Institute for Adult Learning (IAL)
(Attained Nov 2017)
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Assess Competence (Nov 2017)
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Prepare for Continuing Professional Development (Nov 2017)
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Interpret the Singapore Workforce Skills Qualification System (Oct 2017)
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Apply Adult Learning Principles in training (Sept 2017)
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Design a Learning Experience (Sep 2017)
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Prepare and Facilitate a Learning Experience (Sep 2017)
Professional Diploma in Leadership and People Management - Singapore Chinese Chamber of Business
(Attained Mar 2017)
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Monitor and Reward Performance Across Teams to Management Achievement of Results (Mar 2017)
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Facilitate Innovation and Lead Team Leaders to Implement Change (Mar 2017)
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Develop Team Leaders through Capability development and Coaching (Feb 2017)
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Cultivate Workplace Relationships and Diversity (Feb 2017)
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Develop Self to Maintain Professional Competence at Managerial Level (Feb 2017)
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Lead Team Leaders to Develop Business Strategies and Governance Management (Feb 2017)
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Manage Service Performance (Jan 2017)
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Manage Operations for Service Excellence (Jan 2017)
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Manage Service Performance (Jan 2017)
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Establish Relationships for Customer Confidence (Dec 2016)
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Role Model and Service Vision (Dec 2016)
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Coach for Service Performance - (Dec 2016)
Certificate in Floristry Operations - June Floral Art School (Dec 2016)